American Equity Customer Service
We're here for you.
Our dedicated team is focused on providing you with the best service in the industry.
Contact Us
Toll Free Number: (888) 221-1234 | Fax Number (Annuity Service): (515) 226-3129 | Email: info@american-equity.com
Mailing Address: P.O. Box 71216 Des Moines, IA 50325
Office Address: 6000 Westown Parkway West Des Moines, IA 50266
Office Hours
Monday - Friday 7:00 a.m. - 5:00 p.m. (CST)
Manage your account online
View important information about your annuity, update contact information, change beneficiaries and more.
Access service and tax forms
Find documents related to updating direct deposit, ownership changes or tax forms.
Report a death
Click below to report a death online. To file a claim with a representative, call (877) 542-8847.
Manage your account online
View important information about your annuity, update contact information, change beneficiaries and more.
Access service and tax forms
Find documents related to updating direct deposit, ownership changes or tax forms.
Report a death
To initiate a claim, download and complete the claim form. Or call us at (877) 542-8847.